Cookies Policy | Prima Play Casino

About this Cookies Policy

Prima Play Casino uses cookies and similar technologies to help the website operate, remember selected settings, understand how visitors use our services, and support a safe and consistent online experience. This policy applies to cookies placed through the Prima Play Casino website, as well as similar technologies that perform a comparable function.

A cookie is a small text file that a website can store on your device when you visit. Cookies can allow a website to recognise a device or browser during a visit or on a later visit. They do not normally contain information such as your full name or password in plain text. Instead, they may contain an identifier or other information that helps the website remember a session, preference, or activity.

Some cookies are placed by Prima Play Casino, while others may be placed by service providers that support website functions, security, analytics, advertising, or other digital services. The use of any third-party technology is subject to the relevant provider's own terms and privacy information, where applicable.

By continuing to use the website after being shown a cookie notice, you may be agreeing to the use of non-essential cookies in accordance with your selected preferences and applicable requirements. Where a consent choice is requested, you can use the available controls to accept, reject, or manage optional cookies.

This policy is written for players and visitors in Australia. Cookie practices can change as website features, technologies, legal requirements, and service providers change. The current version published on the website applies from the date it is made available.

Types of cookies we may use

The cookies used on a website can be grouped into several categories. A cookie may fit more than one category depending on its purpose. The exact cookies available may vary depending on the page you visit, the device or browser you use, and the services active on the website at that time.

Strictly necessary cookies

These cookies are important for core website functions. They may help establish and maintain a secure session, remember progress through a process, support account access, protect against suspicious activity, distribute website traffic, or keep essential pages working. Because these cookies are needed for basic operation, they may not be available for removal through the website's preference tool.

Functionality and preference cookies

These cookies may remember choices you make, such as language, region, display settings, or other preferences. They can help provide a more convenient experience by reducing the need to enter the same choices each time you return. If you clear these cookies, the website may not remember your previous settings.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, including which pages are viewed, whether pages load correctly, and where users may encounter errors. The information may be used in aggregated or otherwise permitted form to measure performance, identify improvements, and understand general website usage. Analytics information is not intended to identify you directly unless permitted under applicable privacy requirements.

Security and fraud-prevention technologies

Cookies and related technologies may help us identify unusual activity, protect accounts and transactions, prevent misuse, and maintain the integrity of the website. These tools can assess information about a browser, device, session, or interaction. They may operate alongside other security measures and are not a guarantee that every security risk can be prevented.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure campaigns, understand interactions with promotional content, limit repeated advertisements, or deliver content that is more relevant to a user's interests. Optional marketing cookies should only operate in line with the choices available through the website and applicable requirements. You can withdraw or change an optional marketing choice using the available cookie controls or browser settings.

How cookies and related information are used

The information collected through cookies may be combined with other technical information, such as an internet protocol address, browser type, device type, operating system, referring page, approximate location, and the date and time of an interaction. The information collected depends on the cookie, the service involved, and your settings. It may not be possible to identify an individual from cookie information alone.

Prima Play Casino may use cookie information for legitimate website and business purposes, including keeping the website available, maintaining secure sessions, remembering settings, processing requests, monitoring performance, investigating errors, improving navigation, and understanding how content and features are used.

Cookie information may also help support responsible and secure account management. For example, technical information may be used to identify an unusual sign-in pattern, protect the website from automated misuse, or help investigate a suspected breach of applicable terms. Cookies do not replace the need for you to keep account credentials private or use the website responsibly.

Where optional analytics or marketing technologies are active, related information may be shared with service providers that perform services for Prima Play Casino. Those providers may process information on behalf of the website for purposes such as measurement, security, hosting, technical support, or campaign reporting. Providers may use their own cookies or similar technologies, subject to their policies and any applicable controls.

Cookie information may be retained for different periods depending on its purpose. Session cookies are generally designed to expire when a browser session ends, while persistent cookies may remain on a device for a longer period or until they are deleted. Retention can depend on the provider, the purpose of the cookie, your browser settings, and applicable legal or operational requirements.

Cookies may not be used to make decisions about you without regard to applicable privacy obligations. Where personal information is collected through cookies or connected with information held by Prima Play Casino, it will be handled in accordance with the Privacy Policy and applicable Australian requirements.

Managing cookies on your device

You can manage optional cookies through the cookie preference tool displayed on the website, where available. You may be able to accept all optional cookies, reject certain categories, or change your choices at a later time. Your preference may be stored in a cookie so that the website can remember your selection.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all future cookies, or receive a notification before a cookie is stored. Instructions differ between browsers and devices, so you should check the support information provided for your particular browser or operating system.

Deleting cookies may remove saved preferences and sign you out of websites.
Blocking all cookies may prevent some pages, account features, security functions, or transactions from operating correctly.
Blocking optional cookies may not remove all advertising or online content, but it may make that content less tailored to your interests.
Cookie controls may need to be applied separately on different browsers, devices, or user profiles.
If you use private browsing, cookies may be deleted automatically when the private session ends.

If you choose not to allow strictly necessary cookies, the website may not be able to provide basic services or keep a secure session. If you disable functionality cookies, some preferences may need to be selected again. If you disable analytics cookies, Prima Play Casino may have less information about website performance and how users interact with available features.

Changing cookie preferences does not necessarily delete information that was collected before the change. It generally prevents or limits future use of the relevant optional technology. You may also need to delete cookies through your browser if you want existing cookies removed from your device.

Third-party services, updates and questions

Some website features may rely on third-party platforms, content, payment-related services, analytics tools, security services, or advertising technologies. These providers may place cookies or use similar technologies when you interact with their services. Prima Play Casino does not control every cookie used by an independent third party, so you should review that provider's privacy and cookie information when available.

A link to an external website or service does not necessarily mean that Prima Play Casino endorses its cookie practices. Once you leave the Prima Play Casino website, the third party's terms and privacy practices may apply. You should take care when sharing information and use the controls offered by the relevant service.

This Cookies Policy may be updated from time to time to reflect changes to the website, cookie technologies, service providers, business practices, or applicable requirements. When the policy changes, the updated version will be published on the website with a revised effective date where appropriate. You should review this page periodically if you want to stay informed about how cookies are used.

If you have a question about this Cookies Policy, your cookie preferences, or the way information is handled, please use the support or contact options made available on the Prima Play Casino website. Do not include passwords, payment details, or other sensitive information in a general enquiry unless it is specifically requested through a secure process.

This policy explains cookie use only. It does not change any account terms, privacy rights, responsible gambling information, or other rules that apply to your use of Prima Play Casino. If there is a conflict between this policy and a mandatory legal requirement, the legal requirement will apply to the extent of the conflict.